The terms that govern your use of this website.
These Terms of Service (“Terms”) govern your access to and use of ctrfoodworks.com and its pages, forms, and features (together, the “Site”). The Site is operated by CTR Food Works (“CTR”), at 190 Marietta St NW, Atlanta, GA 30303. CTR is part of the Gansevoort Companies family of food halls. In these Terms, “we,” “us,” and “our” mean CTR together with the affiliated companies that own, manage, and operate the hall and the Site, including Baconboy Hospitality LLC. “CTR Parties” means those companies and their owners, managers, officers, employees, and agents.
By using the Site you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site. If you use the Site for a business or organization, you confirm that you have authority to bind it to these Terms.
Some features have their own terms, such as a signed private-event agreement. If those terms conflict with these Terms, they control for that feature.
The Site is meant for a general audience. You must be at least 18 years old, or the age of majority where you live, to submit an event or partnership inquiry or otherwise to enter into an agreement with us. If you are younger, please use the Site with a parent or guardian.
We give you a limited, revocable, non-exclusive, non-transferable permission to use the Site for personal, non-commercial purposes and to make a genuine event, partnership, press, or careers inquiry. In return, you agree not to:
Staff accounts. The dashboard is only for authorized CTR team members and contractors. Keep your credentials confidential, tell us right away if you suspect someone else has used them, and use the dashboard only for CTR business. We may suspend or remove access at any time.
The kitchens in the hall (“Vendors”) are independently owned and operated businesses. Each Vendor is responsible for its own food and drinks, menus, prices, hours, staffing, ordering and delivery, refunds, and compliance with food-safety, licensing, and other laws. The Site’s lineup, Vendor pages, and links to Vendors’ websites are provided for convenience. They do not mean that CTR prepares, endorses, or guarantees any Vendor’s products or services. Your dealings with a Vendor, including purchases and any online orders, are between you and that Vendor, and its own terms and policies apply.
The Site is an information site. Orders are placed at the hall with each Vendor, and if a Vendor offers online ordering or delivery, it does so through its own channels.
Hours, menus, Vendors, prices, and availability change often, and a Vendor may close, move, or join the hall without notice. Please confirm details with the Vendor or at the hall.
Allergens and dietary needs. Food prepared in the hall may contain or come into contact with common allergens, including milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy, and sesame, and Vendors may share kitchen space and equipment. Neither the Site nor CTR can guarantee that any item is free of an allergen or suitable for a particular diet. If you have a food allergy or dietary restriction, speak with the Vendor before you order.
Alcohol. Alcohol is served only to guests who are 21 or older, and we may ask to see valid identification.
The calendar and event pages are for information only. Events, performers, times, and programming can change, move, sell out, or be canceled. Some events are produced or ticketed by third parties, and their terms apply to your purchase. Check the event page and the organizer’s information for current details.
Sending an inquiry through the Site, whether through the contact form or the Tripleseat event inquiry form, is a request for information and not a reservation. No private event, buyout, partnership, or other arrangement binds CTR until both sides have signed a written agreement. Dates are held only as that agreement says, and any availability, capacity, estimate, or pricing we give you before then is not an offer.
These Terms govern the Site, not your visit in person. When you visit, please follow posted house rules and the directions of our team. We may refuse entry or service where the law allows.
Directions, parking, transit, and nearby-venue information on the Site are for convenience and may change. Check with the operator of any garage, station, or venue you plan to use.
We may photograph or film in the hall and at events for editorial, promotional, and social-media use. If you would rather not appear, tell a team member or email us, and we will make reasonable efforts to accommodate you.
The Site and its content, including text, graphics, logos, names and marks (such as “CTR Food Works”), photographs, renderings, event artwork, video, and the selection and design of the Site, are owned by CTR, its affiliates, or their licensors and are protected by copyright, trademark, and other laws. Vendor names, logos, menus, and photographs belong to the Vendors or their licensors. Other names and marks, including those of the former CNN Center and of the Vendors, are used only to identify them and do not mean they sponsor or endorse us. We reserve all rights that we do not expressly give you.
You may view and print pages for your own non-commercial use and share links to the Site. Beyond that, you may not copy, modify, distribute, or create derivative works from Site content, or use our names or marks, without our written permission, except where the law allows (for example, fair use).
Copyright complaints. If you believe content on the Site infringes your copyright, email inquiries@ctrfoodworks.com with: a description of the work; the web address of the content; your name, address, phone number, and email; a statement that you believe in good faith that the use is not authorized; a statement that your notice is accurate and that you are the owner or are authorized to act for the owner; and your signature. We will review it and respond as appropriate.
When you send us a message, an inquiry, or other content (“Submissions”), you promise that it is accurate where it concerns you, that you have the right to send it, and that it is not unlawful, infringing, defamatory, or harmful. You keep ownership of your Submissions. You give us a non-exclusive, royalty-free, worldwide license to use, store, copy, and share them as needed to respond to you and to operate our business. If you volunteer feedback or ideas about the hall or the Site, we may use them without restriction or payment. How we handle personal information in Submissions is described in our Privacy Policy. Please do not send confidential or sensitive information.
We work to keep the Site accurate, but it may contain errors, omissions, or out-of-date information. Photographs, architectural renderings, and graphics on the Site, including food, drink, Vendor, and event images, are for illustration. They may be digitally edited or enhanced, and they may not show the exact dish, space, crowd, décor, or people you will encounter. Descriptions, capacities, and similar details are approximate. We may correct or change any content at any time without notice.
The Site links to or embeds third-party content, such as Google Maps, the Tripleseat event inquiry form, the property’s website, social platforms, and Vendors’ own websites. We do not control these third parties and are not responsible for their content, availability, security, or practices. You use them at your own risk and subject to their terms and policies.
Our Privacy Policy explains how we handle personal information, including our use of Google Analytics and Google Ads, and is part of these Terms. The Site does not collect payment card information; any purchase you make from a Vendor or a ticketing provider is handled by that business.
We want everyone to be able to use the Site and the hall. If you have trouble using any part of the Site, or you need information in another format, email inquiries@ctrfoodworks.com and tell us what you were trying to do. We will work with you to get you the information and will use your feedback to improve the Site.
The Site and all content are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent the law allows. We do not warrant that the Site will be uninterrupted, error-free, or secure, that defects will be corrected, or that the Site or its servers are free of harmful components. We make no warranty about any Vendor’s food, drinks, services, menus, prices, or hours, or about third-party content.
Some places do not allow certain disclaimers, so some of the above may not apply to you.
To the fullest extent the law allows, the CTR Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to the Site, its content, or these Terms, even if we have been told such damages are possible. The CTR Parties’ total liability for all claims arising out of or related to the Site or these Terms will not exceed one hundred U.S. dollars ($100).
These limits apply to your use of the Site. They do not limit liability that the law does not allow us to limit, including for fraud, gross negligence, or willful misconduct, and they do not apply to what happens at the venue in person or under a separate written agreement, which are governed by the law and that agreement. Some places do not allow certain limits, so some of the above may not apply to you.
You agree to defend, indemnify, and hold harmless the CTR Parties from claims, liabilities, damages, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms, your misuse of the Site, your Submissions, or your violation of any law or of anyone’s rights. We may take over the defense of any such matter at our own expense, and you agree to cooperate.
Georgia law governs these Terms and any dispute arising out of or relating to them or the Site, without regard to its conflict-of-laws rules. Before filing a claim, please contact us at inquiries@ctrfoodworks.com and give us 30 days to try to resolve it informally.
Any claim that is not resolved informally must be brought exclusively in the state or federal courts located in Fulton County, Georgia, and you consent to those courts’ jurisdiction and venue. Nothing in these Terms takes away a right that the law does not let you waive.
We may change or discontinue any part of the Site at any time. We may update these Terms by posting a new version with a new “Last updated” date, and the update applies from that date. Using the Site after that means you accept the updated Terms.
We may suspend or end your access to the Site at any time, without notice, including if we believe you have violated these Terms. Provisions that by their nature should continue after that, including those on intellectual property, Submissions, disclaimers, limits of liability, indemnification, and governing law, will continue.
By using the Site and giving us your email address, you agree to receive communications from us electronically and that electronic communications satisfy any legal requirement that they be in writing. We send marketing emails only to people who sign up, and you can unsubscribe at any time.
Questions about these Terms? Email inquiries@ctrfoodworks.com, send a message through our contact page, or write to us at:
CTR Food Works
190 Marietta St NW
Atlanta, GA 30303
